Bailey Health SMS Privacy Policy

Effective Date: 05/01/2024
At Bailey Health, we are committed to protecting your privacy and ensuring the security of your personal information. This SMS Privacy Policy outlines how we collect, use, and protect information obtained through text messaging (SMS) communication.

1. Purpose of SMS Communication

Bailey Health uses SMS messaging to communicate appointment reminders, health service updates, treatment followups, and other healthcare-related notifications to patients who have opted in.

2. Consent to Receive SMS

By providing your mobile phone number and opting in, you consent to receive SMS messages from Bailey Health. Consent is not a condition of receiving treatment, and you may opt-out at any time by replying "STOP" to any message.

3. Data Collected

We may collect the following information via SMS:
- Mobile phone number
- Message content (inbound and outbound)
- Message delivery and response status

4. Use of Information

The information collected through SMS will be used to:
- Facilitate healthcare communications
- Send reminders or alerts related to your care
- Enhance patient support and engagement

5. Security and Confidentiality

We implement appropriate technical and organizational measures to safeguard SMS communications. However, text messaging is not a fully secure method of communication. We advise against sending sensitive health information via SMS.

6. Third-Party Access

Bailey Health does not sell, trade, or otherwise transfer your information to outside parties without your consent, except as required by law or to trusted partners who assist in operating our SMS services under strict confidentiality agreements.

7. Opt-Out Instructions

You may opt out of SMS communications at any time by replying “STOP.” If you experience issues with the messaging program, reply with “HELP” or contact us at (203) 549-1259.

8. Policy Updates

Bailey Health may update this SMS Privacy Policy periodically. Updates will be posted on our website: www.baileyhillhealthcare.com

Contact Information: